Alpha Dental Group
According to our open methodology, this clinic scored 57.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #26 of 33 ranked clinics · Last checked: 10 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#2657.2/100
- Best for Expats#2952.8/100
- Best for Dental Implants#2750.5/100
- Best for Emergency Dental Care#2952.8/100
- Best Price Transparency#2939.1/100
- Best English-speaking Clinics#2956.2/100
- Best for Families / Children#2257.4/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified
Summary
Family general practice in Karawara offering general, aesthetic/cosmetic, tooth-replacement, wisdom-teeth and paediatric dentistry. Five dentists are named on a dedicated "Our Team" page, without individual qualifications or AHPRA numbers.
Strengths
- Information Transparency: 16 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 5 dentists named on a dedicated team page; no license numbers or individual qualifications shown. [s2] | 3/3 |
| ✗ | Dentist specializations listed [s2] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s2] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [s3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live from the clinic's Google Maps place page 2026-09-10 (automated two-step place read, name/address/phone cross-checked against the clinic's own site). Star histogram read from the same place page: 1*=0, 2*=0, 3*=1, 4*=0, 5*=222 — sums to 223, which reconciles with the header count, and its weighted mean reproduces the displayed rating. [gp] | 6/6 |
| ◐ | Google review volume Header count on the Google Maps place page, 2026-09-10. [gp] | 2.5/3 |
| ✓ | Review recency Newest customer review rendered on the place page is three months old. [gp] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 6 of the 10 reviews read carry an owner reply, 6 of them to reviews from the last 12 months; the latest reply is dated 2026-09-08 (to a review of 2026-09-08). [alpha-dental-group-r6rep] [gp] | 2/2 |
| ✓ | No recurring complaints The star histogram carries zero 1-star and zero 2-star reviews across 223 (one 3-star, 222 5-star), so no repeated complaint pattern can exist in the public record. [gp] | 2/2 |
| ✓ | No suspicious review patterns No five-star cluster and no repeated wording in the 10 Google reviews read (2020-05-14 to 2026-10-01); 9 are from accounts with other reviews of their own (read 2026-10-02). [alpha-dental-group-r6rep] | 2/2 |
| ✓ | Active Facebook presence [s4] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Alpha Dental Group Perth" and "Alpha Dental"; the clinic's site does not link to TripAdvisor (checked 2026-10-05). [alpha-dental-group-tripadvisor] [alpha-dental-group-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Has its own page on Word of Mouth at the Karawara practice, with no claim prompt on it (Word of Mouth puts one on listings the business does not manage); no reviews there yet. [alpha-dental-group-platforms] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology "Tooth Replacement" service category. [s1] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery "Wisdom Teeth Removal" nav item. [s1] | 2/2 |
| ✓ | Pediatric dentistry "Paediatric Dentistry" nav item. [s1] | 1.5/1.5 |
| ✓ | Emergency care The clinic's own Google Business Profile carries the owner-selected category "Emergency dental service" (place page read 2026-09-10) — the clinic's own channel under the methodology's rule on clinic-published facts. [gp] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Australia", "English speaking dentist Australia", "dental implants Australia", "emergency dentist Australia", "Australia dental clinic for expats".
| ✓ | Mentioned for: best dentist Australia Own domain ranked #4 of 10. [sq1] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Australia [sq2] | 0/1 |
| ✗ | Mentioned for: dental implants Australia [sq3] | 0/1 |
| ✗ | Mentioned for: emergency dentist Australia [sq4] | 0/1 |
| ✗ | Mentioned for: Australia dental clinic for expats [sq5] | 0/1 |
| ✓ | Structured data on website [s1] | 1.5/1.5 |
| ✓ | Google indexing quality [sq1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Gorgeous Smiles Dentistry25.1 of 100View report →
- #2Pure Dentistry30.2 of 100View report →
- #3Dental on Flinders3.9 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Jocelyn Chan [s2] | Dentist | not verified |
| Dr Jason Cheong [s2] | Dentist | not verified |
| Dr Sara Chiam [s2] | Dentist | not verified |
| Dr Claire Chua [s2] | Dentist | not verified |
| Dr Mingyang Lee [s2] | Dentist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://alphadentalgroup.com.au/ |
|---|---|
| Phone | (08) 9313 1182 |
| https://www.facebook.com/alphadentalwaterford/ | |
| Google Maps | Map listing |
| Address | Shop 34A Village Green, Karawara WA 6152, Australia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://alphadentalgroup.com.au/ | Address, phone, services nav. | 2026-09-10 |
| s2 | https://alphadentalgroup.com.au/about-us/ | 5 named dentists (roster), full weekly opening hours, email, no WhatsApp/LINE. | 2026-09-10 |
| s3 | https://www.google.com/maps/place/Alpha+Dental+Group,+Karawara+WA+6… | Google Business profile: name and suburb cross-checked against own site (automated Maps query, 2026-09-10). | 2026-09-10 |
| s4 | https://www.facebook.com/alphadentalwaterford/ | Independent Facebook business page. | 2026-09-10 |
| sq1 | search:best dentist Perth | AI/search visibility scout 2026-09-10: ranked #4 of 10. | 2026-09-10 |
| sq2 | search:English speaking dentist Perth | AI/search visibility scout 2026-09-10: not present in top 10. | 2026-09-10 |
| sq3 | search:dental implants Perth | AI/search visibility scout 2026-09-10: not present in top 10. | 2026-09-10 |
| sq4 | search:emergency dentist Perth | AI/search visibility scout 2026-09-10: not present in top 10. | 2026-09-10 |
| sq5 | search:Perth dental clinic for expats | AI/search visibility scout 2026-09-10: not present in top 10. | 2026-09-10 |
| gp | https://www.google.com/maps?cid=573808192423774266&hl=en | Google Maps place page (automated read 2026-09-10): rating 5.0, 223 reviews, star histogram, owner-selected categories, owner replies — name, suburb and phone matched the clinic's own site. Google renders the profile name as "Alpha Dental"; the clinic brands itself "Alpha Dental Group" on its own site and domain. | 2026-09-10 |
| alpha-dental-group-platforms | https://www.wordofmouth.com.au/reviews/alpha-dental | Word of Mouth, read 2026-10-02: business page "Alpha Dental", Shop 34A, 230 Manning Rd, Karawara WA 6152 (the practice's shop in Karawara Village Green): no reviews yet ("Write the first review"); the page carries no "Is this your business? Claim your listing" prompt, which Word of Mouth shows on listings the business does not manage | 2026-10-02 |
| alpha-dental-group-r6rep | https://www.google.com/maps?cid=573808192423774266&hl=en | Google listing "Alpha Dental", read 2026-10-02 with its reviews sorted lowest first and newest first: rating 5 from 226 reviews, histogram 0 one-star, 0 two-star, 1 three-star, 0 four-star, 225 five-star; 10 distinct reviews read (dated 2020-05-14 to 2026-10-01), 6 with an owner reply; the lowest-rated reviews read are dated 2020-2026. | 2026-10-02 |
| alpha-dental-group-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-05: 12 suggestions for "Alpha Dental Group Perth" (5 attractions, 7 hotels), none of them a dental practice in or near Perth; 12 suggestions for "Alpha Dental" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Perth; no listing for this clinic | 2026-10-05 |
| alpha-dental-group-tripadvisor-2 | https://alphadentalgroup.com.au/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Reputation check 2026-10-02 on the clinic's Google listing (10 reviews read): suspicious review patterns no. |
| 2026-09-10 | Adversarial verification: emergency service filled from the clinic's own Google Business Profile category; Google rating/review count/histogram/recency/owner-replies read live from the place page; recurringComplaints set false on the histogram (zero 1- and 2-star reviews of 223). |
| 2026-09-10 | Initial data collection. Own site (2 pages) + Google Business profile (automated Maps query, name/suburb cross-checked) + 2 independent listings (Facebook, healthengine). No dentist AHPRA numbers published on reviewed pages -> queued for an Ahpra browser check. googleRating/googleReviewCount deferred to a manual browser check. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.