Ashmore Dental

According to our open methodology, this clinic scored 56.1/100 for transparency, reputation, service accessibility, and digital visibility.

Overall rank: #29 of 33 ranked clinics · Last checked: 10 September 2026

56.1/100

Positions by Rating Profile

  • Overall Transparency & Trust#2956.1/100
  • Best for Expats#2654/100
  • Best for Dental Implants#2552.2/100
  • Best for Emergency Dental Care#2455.3/100
  • Best Price Transparency#2042.4/100
  • Best English-speaking Clinics#2756.8/100
  • Best for Families / Children#2357/100
  • Sleep Dentistry (GA / deep sedation)not ranked

General Anaesthesia & Deep Sedation

Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.

  • ? General anaesthesia / deep sedation (sleep dentistry) — Not verified

See all clinics offering sleep dentistry →

Summary

Family-run general and cosmetic dental practice in Ashmore, operating since 2007 and serving Ashmore, Molendinar, Benowa and Southport. Seven dentists are named on the homepage (Dr Joy Lee, Dr Lay Lim, Dr Jennifer Choi, Dr Timothy Achterberg, Dr Manahil Khan, Dr Joel Burgess, Dr Victoria Zhou) without individual bios. A homepage banner advertises dental implants "starting from $4,471," but the dedicated Fees and Payment Plans page gives no further standing price figures.

Strengths

  • Information Transparency: 16 of 20 points.
  • No red flags identified in public sources.

Weaknesses

  • Price Transparency: 2 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; consultation price listed; x-ray / imaging price listed)

Score Breakdown

Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).

Information Transparency

16 / 20

Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.

✓ Has a working website [s1] 4/4
✓ Dentist names listed Seven dentists named under "Meet The Team": Dr. Joy Lee, Dr. Lay Lim, Dr. Jennifer Choi, Dr. Timothy Achterberg, Dr. Manahil Khan, Dr. Joel Burgess, Dr. Victoria Zhou. [s1] 3/3
✗ Dentist specializations listed Names only, with no individual qualification or specialization stated for any of the seven on the homepage; the dedicated /meet-the-team/ page could not be located at the URL this agent tried. [s1] 0/2
? Real clinic photos 0/2
✓ Service list published Preventative care, emergency care, restorations and fillings, root canal treatments, dentures, wisdom teeth and extractions, kids' dentistry, TMJ disorders, teeth whitening, dental implants, clear aligners, crowns/bridges/veneers. [s1] 3/3
✓ Clear contact details [s1] 2/2
✓ English website version [s1] 2/2
✓ Address and map published [s1] [sm] 2/2

Price Transparency

2 / 15

Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.

✗ Prices or price ranges published Dedicated "Fees and Payment Plans" page read; it explains preferred-provider health-fund arrangements and Zip Money financing but gives no standing $ figure for any specific treatment other than the homepage implant banner. [s2] 0/3
✗ Cleaning price listed [s2] 0/2
✗ Filling price listed [s2] 0/2
✗ Crown price listed [s2] 0/2
✓ Implant price listed Homepage banner: "We can replace your missing teeth with fully restored dental implants, starting from $4,471!" [s1] 2/2
✗ Consultation price listed [s2] 0/2
✗ X-ray / imaging price listed [s2] 0/2

Reputation & Reviews

12.5 / 20

Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.

◐ Google rating (Bayesian-adjusted) Read live from the clinic's Google Maps place page 2026-09-10 (automated two-step place read, name/address/phone cross-checked against the clinic's own site). [sm] 3/6
◐ Google review volume Header count on the Google Maps place page, 2026-09-10. [sm] 1/3
✓ Review recency Newest first-person star review readable on the Google Maps place page on 2026-09-10 is dated "a month ago" (3 reviews readable). Google Maps' sort-by-Newest control does not open in this browser session, so the list was read in its default relevance order; Google Business Posts on the same panel were excluded because they carry no star rating. [sm] 3/3
✓ Clinic responds to reviews The owner replies to reviews on Google: 6 of the 10 reviews read carry an owner reply, 6 of them to reviews from the last 12 months; the latest reply is dated 2026-09-22 (to a review of 2026-09-22). [ashmore-dental-goldcoast-r6rep] [sm] [gm-replies] 2/2
✗ No recurring complaints Of 43 Google reviews, 6 are one- or two-star (14 %); two of the five lowest-rated (2018-2026) describe damage from treatment: gums left bleeding after a cleaning, and a torn gum and infection after an extraction (read 2026-10-02). [ashmore-dental-goldcoast-r6rep] 0/2
✓ No suspicious review patterns No five-star cluster and no repeated wording in the 10 Google reviews read (2018-06-24 to 2026-09-22); 8 are from accounts with other reviews of their own (read 2026-10-02). [ashmore-dental-goldcoast-r6rep] 2/2
✓ Active Facebook presence The clinic's own site footer links its Facebook page (facebook.com/p/Ashmore-Dental-100063483855067). The verification pass replaced the bare "facebook.com/profile.php" URL the initial data collection had recorded, which carries no page identity and does not resolve to this clinic. [s1] 1/1
✗ TripAdvisor presence No TripAdvisor listing found via its search for "Ashmore Dental Gold Coast" and "Ashmore"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [ashmore-dental-goldcoast-tripadvisor] [ashmore-dental-goldcoast-tripadvisor-2] 0/0.5
✓ Other review platforms Word of Mouth page for the practice at 115 Currumburra Road, managed by the business (no reviews yet), checked 2026-10-02. [ashmore-dental-goldcoast-oop] 0.5/0.5

Medical Infrastructure

9 / 15

The range of publicly documented equipment and services. This measures documented availability, not clinical quality.

? On-site X-ray 0/2
? CBCT (3D imaging) 0/2
✓ Implantology [s1] 2/2
✓ Orthodontics Clear Aligners explicitly listed. [s1] 2/2
✓ Oral surgery Wisdom teeth and extractions, TMJ disorder treatment. [s1] 2/2
✓ Pediatric dentistry "Just For Kids" is an explicit listed service. [s1] 1.5/1.5
✓ Emergency care Emergency Care is an explicit listed service. [s1] 1.5/1.5
? Works with international patients 0/2

Communication & Service

5 / 10

How easy it is to contact the clinic, get answers, and book - especially for international patients.

✗ WhatsApp / LINE available [s1] 0/2
? Response speed 0/1.5
✓ English spoken [s1] 2.5/2.5
? Pre-visit consultation possible 0/1.5
✓ Clear service explanations [s1] 1/1
✓ Convenient opening hours Open until 7pm Monday and Thursday, plus Saturday morning. [s1] 1.5/1.5

AI & Search Visibility

6 / 10

Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Australia", "English speaking dentist Australia", "dental implants Australia", "emergency dentist Australia", "Australia dental clinic for expats".

✗ Mentioned for: best dentist Australia Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] 0/1
✗ Mentioned for: English speaking dentist Australia Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] 0/1
✓ Mentioned for: dental implants Australia Rank 9 of 10 for "dental implants Gold Coast" (web search, 2026-09-10): the clinic's own /cosmetic-dentistry/dental-implants/ page. [sq-goldcoast] 1/1
✗ Mentioned for: emergency dentist Australia Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] 0/1
✗ Mentioned for: Australia dental clinic for expats Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] 0/1
✓ Structured data on website The site serves schema.org JSON-LD (Organization, WebSite, BreadcrumbList). [s1] 1.5/1.5
✓ Google indexing quality The clinic's own dental-implants page ranks #9 of 10 for "dental implants Gold Coast", on top of twelve indexed treatment pages. [sq-goldcoast] 2/2
✓ Dedicated service pages Twelve individually addressable treatment pages on the clinic's own domain under /general-dentistry/ and /cosmetic-dentistry/. [s1] 1.5/1.5

Ranking leaders in AI answers

The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.

  1. #1Gorgeous Smiles Dentistry25.1 of 100View report →
  2. #2Pure Dentistry30.2 of 100View report →
  3. #3Dental on Flinders3.9 of 100View report →

Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.

Licensing & Credentials

Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.

Clinic operating licence: not checked against public sources yet — unverified, no penalty

Dentists & professional licences

DentistSpecializationLicence No.
Dr. Joy Lee [s1]Dentistnot verified
Dr. Lay Lim [s1]Dentistnot verified
Dr. Jennifer Choi [s1]Dentistnot verified
Dr. Timothy Achterberg [s1]Dentistnot verified
Dr. Manahil Khan [s1]Dentistnot verified
Dr. Joel Burgess [s1]Dentistnot verified
Dr. Victoria Zhou [s1]Dentistnot verified

Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.

Red Flags

No red flags identified in the public sources we reviewed.

Data We Could Not Verify

  • Information Transparency: Real clinic photos
  • Medical Infrastructure: On-site X-ray
  • Medical Infrastructure: CBCT (3D imaging)
  • Medical Infrastructure: Works with international patients
  • Communication & Service: Response speed
  • Communication & Service: Pre-visit consultation possible

Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.

Contact Information

Websitehttps://ashmoredental.com.au/
Phone+61 7 5539 2944
Facebookhttps://www.facebook.com/p/Ashmore-Dental-100063483855067/
Google MapsMap listing
AddressSuite 1, 115 Currumburra Road, Ashmore, Gold Coast QLD 4214, Australia

Contact details are provided for identification only and may change; verify with the clinic directly.

Sources

IDSourceWhat it supportsAccessed
s1https://ashmoredental.com.au/Team names, services, implant price banner, hours, address, phone, email, Facebook2026-09-10
s2https://ashmoredental.com.au/fees-and-payment-plans/Fees and payment plans page — no standing per-service price figures2026-09-10
smhttps://www.google.com/maps?cid=13145039573661223523&hl=enGoogle Maps place page for Ashmore Dental, 1/115 Currumburra Rd, Ashmore QLD 4214 (ftid 0x6b911ab0db3e1413:0xb66c8fd8ca878a63), automated read 2026-09-10: phone (07) 5539 2944 and website both match the clinic's own site; coordinates, rating 4.4, 43 reviews. The verification pass refuted the place link the initial data collection had committed to: CID 9199248531289948992 resolves to an unrelated business ("Tradie Training White Card Gold Coast") several kilometres away, and the neighbouring "Ashmore Smiles Dentist" at 206 Currumburra Rd (4.9, 183 reviews) is a different practice.2026-09-10
sq-goldcoastsearch:best dentist Gold Coast Australia / English speaking dentist Gold Coast / dental implants Gold Coast / emergency dentist Gold Coast / Gold Coast dental clinic for expatsAI/search visibility scout — five canonical search queries for Gold Coast2026-09-10
reg2https://www.health.qld.gov.au/__data/assets/pdf_file/0033/443994/pr…Queensland Health Private Health Regulation Unit "List of licensed private health facilities" PDF (Private Health Facilities Act 1999), snapshot dated 19 August 2026 (page last updated 21 August 2026), full-text checked (100,126 characters, 57 content streams) — zero occurrences of "dental" anywhere in the list, confirmed in our registry research for Australia (scope: clinics, access: open, found: true, no dental entries).2026-09-10
gm-replieshttps://www.google.com/maps?cid=13145039573661223523&hl=enReviews read on the clinic's Google listing 2026-09-11: 5 of 5 carry a reply from the practice, newest 2026-08-092026-09-11
ashmore-dental-goldcoast-oophttps://www.wordofmouth.com.au/reviews/ashmore-dentalWord of Mouth, read 2026-10-02: page "Ashmore Dental", Suite 1, 115 Currumburra Road, Ashmore QLD 4214 (the clinic's address), with no reviews yet; the page has no "Claim your listing" prompt, which Word of Mouth shows on listings the business does not manage2026-10-02
ashmore-dental-goldcoast-r6rephttps://www.google.com/maps?cid=13145039573661223523&hl=enGoogle listing "Ashmore Dental", read 2026-10-02 with its reviews sorted lowest first and newest first: rating 4.4 from 43 reviews, histogram 6 one-star, 0 two-star, 0 three-star, 3 four-star, 34 five-star; 10 distinct reviews read (dated 2018-06-24 to 2026-09-22), 6 with an owner reply; the lowest-rated reviews read are dated 2018-2026.2026-10-02
ashmore-dental-goldcoast-tripadvisorhttps://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q…TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Ashmore Dental Gold Coast" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Gold Coast; 12 suggestions for "Ashmore" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Gold Coast; no listing for this clinic2026-10-02
ashmore-dental-goldcoast-tripadvisor-2https://ashmoredental.com.au/Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page2026-10-05

Change History

DateChange
2026-10-05TripAdvisor presence checked on 2026-10-05: no listing found for this clinic.
2026-10-02Reputation check 2026-10-02 on the clinic's Google listing (10 reviews read): recurring complaints yes, suspicious review patterns no.
2026-10-02Review-platform presence checked on 2026-10-02: listed on another review platform.
2026-09-11Rechecked whether this practice answers its Google reviews by reading the reviews on its own Google listing on 2026-09-11: confirmed, 5 of the 5 reviews read carry a dated reply from the practice, the newest dated 2026-08-09.
2026-09-10Adversarial verification: the Google place link committed in the initial data collection pointed at an unrelated business and was replaced with the clinic's real place (phone and website both matched), which also supplied geo, rating 4.4 and 43 reviews; the Facebook URL "facebook.com/profile.php" carried no page identity and was replaced with the working page the site footer links; structured data, twelve dedicated service pages, indexing quality and the four remaining canonical queries recorded.
2026-09-10Initial data collection for the Australia Dental Transparency & Trust Index (Gold Coast): verified via ashmoredental.com.au, automated Google Maps CID search, the QLD PHRU register, and the five canonical AI-visibility queries.

A question or a correction?

Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.

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