Coastal Dental Care Mermaid Beach
According to our open methodology, this clinic scored 77.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 33 ranked clinics · Last checked: 10 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#477.8/100
- Best for Expats#573.5/100
- Best for Dental Implants#477.3/100
- Best for Emergency Dental Care#873.2/100
- Best Price Transparency#280.9/100
- Best English-speaking Clinics#872/100
- Best for Families / Children#675.8/100
- Sleep Dentistry (GA / deep sedation)#377.8/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
Summary
Mermaid Beach branch of the Coastal Dental Care network, a multi-practice group spanning the Gold Coast, Tweed and Byron regions. The branch is led by Dr Craig Waring (35+ years' experience) alongside Dr Joshua Lee, Dr Ben Perera and Dr Ray Stewart. The clinic publishes a genuine standing price guide covering check-ups, fillings, extractions, veneers, crowns/bridges and whitening across more than half a dozen services, current as of January 2026, though implant, denture, orthodontic and root-canal pricing are explicitly deferred to a consultation. The clinic's own site displays a 2023 regional award claim about itself; that claim is self-reported and is not part of this directory's assessment.
Strengths
- Information Transparency: 16 of 20 points.
- Price Transparency: 13 of 15 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Four dentists named on the branch team section: Dr Craig Waring, Dr Joshua Lee, Dr Ben Perera, Dr Ray Stewart (plus an Oral Health Therapist and a Dental Prosthetist). [s1] | 3/3 |
| ✗ | Dentist specializations listed Team bios describe years of experience and a general care philosophy (e.g. Waring "over 35 years' experience," Perera "pain-free dentistry") rather than a named clinical specialization for any dentist. [s1] | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published General dentistry, cosmetic dentistry, teeth whitening, dental implants, children's dentistry, emergency dentist, dental bridge/crown, fillings, restorative dentistry, mouthguards, veneers, wisdom teeth removal, Invisalign, dentures. [s1] [s2] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] [sm] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published A standing "Dental Price Guide" page publishes $ figures for check-up & clean (adult $200, child $109, teen $125), fillings (from $219), mouthguards (from $130), extractions (from $270), composite veneers (from $483/tooth), porcelain veneers (from $1,552/tooth), porcelain crown & bridge (from $1,905), Zoom in-chair whitening (from $850), and splints/retainers ($802/$325) — well past the three-service threshold. Prices stated as "current as of January 2026." Implants, dentures, orthodontics and root canal are explicitly deferred to a personal consultation with no figure given. [s2] | 3/3 |
| ✓ | Cleaning price listed Adult check-up & clean (comprehensive exam, x-rays if required, scale, polish, fluoride) $200; child $109; teenager $125. [s2] | 2/2 |
| ✓ | Filling price listed "From $219", varies by tooth/surfaces/material. [s2] | 2/2 |
| ✓ | Crown price listed "Porcelain crown and bridge prices from $1,905." [s2] | 2/2 |
| ✗ | Implant price listed Explicitly: "Requires consultation and a customised treatment plan. Pricing discussed during consultation" — no figure given. [s2] | 0/2 |
| ✓ | Consultation price listed The comprehensive examination is bundled into the published $200 adult check-up & clean fee. [s2] | 2/2 |
| ✓ | X-ray / imaging price listed X-rays ("if required") are bundled into the published $200 adult check-up & clean fee. [s2] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) Read live from the clinic's Google Maps place page 2026-09-10 (automated two-step place read, name/address/phone cross-checked against the clinic's own site). Star histogram read from the same place page: 1*=2, 2*=0, 3*=1, 4*=1, 5*=215 — sums to 219, which reconciles with the header count, and its weighted mean reproduces the displayed rating. [sm] | 6/6 |
| ◐ | Google review volume Header count on the Google Maps place page, 2026-09-10. [sm] | 2.5/3 |
| ✓ | Review recency Newest customer review rendered on the place page is one month old. [sm] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 13 of the 13 reviews read carry an owner reply, 9 of them to reviews from the last 12 months; the latest reply is dated 2026-09-30 (to a review of 2026-09-30). [coastal-dental-care-mermaid-beach-goldcoast-r6rep] [sm] | 2/2 |
| ✓ | No recurring complaints Of 222 Google reviews, 3 are one- or two-star (1.4 %); the lowest-rated read (2017-2026) raise different matters (a $300 towing charge, a long-running billing complaint, a dentist's honesty, time management), so no complaint recurs (read 2026-10-02). [coastal-dental-care-mermaid-beach-goldcoast-r6rep] | 2/2 |
| ✓ | No suspicious review patterns No five-star cluster and no repeated wording in the 13 Google reviews read (2017-03-02 to 2026-09-30); 13 are from accounts with other reviews of their own (read 2026-10-02). [coastal-dental-care-mermaid-beach-goldcoast-r6rep] | 2/2 |
| ✓ | Active Facebook presence facebook.com/CoastalDentalCareMermaidBeach (plus corporate facebook.com/coastaldentalcareGC). [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for the clinic's name and a short form of it; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [coastal-dental-care-mermaid-beach-goldcoast-tripadvisor] [coastal-dental-care-mermaid-beach-goldcoast-tripadvisor-2] | 0/0.5 |
| ✓ | Other review platforms Has a claimed Yelp page at Suite 3 & 4, 2446 Gold Coast Highway, Mermaid Beach (5.0 from 1 review). [coastal-dental-care-mermaid-beach-goldcoast-deepen] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays bundled into the published check-up & clean price. [s2] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Orthodontics is an explicit listed treatment category (clear aligners/braces, "requires consultation"). [s1] | 2/2 |
| ✓ | Oral surgery "Dental surgery" explicitly mentioned; wisdom teeth removal and surgical extractions listed. [s1] | 2/2 |
| ✓ | Pediatric dentistry Children's Dentistry explicit, plus Child Dental Benefits Schedule accepted. [s1] | 1.5/1.5 |
| ✓ | Emergency care Emergency Dentist is an explicit listed service. [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Australia", "English speaking dentist Australia", "dental implants Australia", "emergency dentist Australia", "Australia dental clinic for expats".
| ✓ | Mentioned for: best dentist Australia Rank 5 of 10 for the first canonical Gold Coast AI-visibility query (web search, 2026-09-10): the clinic's own Mermaid Beach practice page. [sq-goldcoast] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Australia Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] | 0/1 |
| ✗ | Mentioned for: dental implants Australia Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] | 0/1 |
| ✗ | Mentioned for: emergency dentist Australia Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] | 0/1 |
| ✗ | Mentioned for: Australia dental clinic for expats Absent from the top 10 for this canonical query in the AI-visibility pass. The initial data collection left this unchecked; the verification pass recorded the finding. [sq-goldcoast] | 0/1 |
| ✓ | Structured data on website The branch page serves a schema.org JSON-LD Dentist block. [s1] | 1.5/1.5 |
| ✓ | Google indexing quality The branch's own practice page ranks #5 of 10 for the first canonical Gold Coast query, and nineteen individually addressable treatment pages are indexed under /treatments/. [sq-goldcoast] | 2/2 |
| ✓ | Dedicated service pages /price-guide/ and /practices/mermaid-beach/ both fetched as distinct URLs from each other and from the group homepage. [s2] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Gorgeous Smiles Dentistry25.1 of 100View report →
- #2Pure Dentistry30.2 of 100View report →
- #3Dental on Flinders3.9 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Craig Waring [s1] | Senior dentist — over 35 years' experience | not verified |
| Dr Joshua Lee [s1] | Dentist | not verified |
| Dr Ben Perera [s1] | Dentist — pain-free dentistry approach | not verified |
| Dr Ray Stewart [s1] | Dentist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://coastaldentalcare.com.au/practices/mermaid-beach/ |
|---|---|
| Phone | +61 7 5655 2133 |
| https://www.facebook.com/CoastalDentalCareMermaidBeach | |
| Google Maps | Map listing |
| Address | Suite 3 & 4, 2446 Gold Coast Highway, Mermaid Beach QLD 4218, Australia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://coastaldentalcare.com.au/practices/mermaid-beach/ | Team, services, hours, address, phone, email, Facebook, self-reported award claim | 2026-09-10 |
| s2 | https://coastaldentalcare.com.au/price-guide/ | Standing price guide with figures for check-ups, fillings, extractions, veneers, crowns/bridges, whitening, splints; implants/dentures/ortho/root-canal explicitly deferred to consultation | 2026-09-10 |
| sm | https://www.google.com/maps?cid=1696635877848389400&hl=en | Google Maps place page (automated two-step read 2026-09-10): coordinates, rating 4.9, 219 reviews, star histogram, owner replies — name, address and phone matched the branch page. Also surfaced HealthEngine, HotDoc and MyHealth1st booking listings. | 2026-09-10 |
| sq-goldcoast | search:best dentist Gold Coast Australia / English speaking dentist Gold Coast / dental implants Gold Coast / emergency dentist Gold Coast / Gold Coast dental clinic for expats | AI/search visibility scout — five canonical search queries for Gold Coast | 2026-09-10 |
| reg2 | https://www.health.qld.gov.au/__data/assets/pdf_file/0033/443994/pr… | Queensland Health Private Health Regulation Unit "List of licensed private health facilities" PDF (Private Health Facilities Act 1999), snapshot dated 19 August 2026 (page last updated 21 August 2026), full-text checked (100,126 characters, 57 content streams) — zero occurrences of "dental" anywhere in the list, confirmed in our registry research for Australia (scope: clinics, access: open, found: true, no dental entries). | 2026-09-10 |
| coastal-dental-care-mermaid-beach-goldcoast-deepen | https://www.yelp.com/biz/coastal-dental-care-mermaid-beach-mermaid-… | Yelp business page read 2026-10-01: Coastal Dental Care Mermaid Beach, Suite 3 & 4, 2446 Gold Coast Hwy, Mermaid Beach QLD; claimed by the business; 5.0 from 1 review | 2026-10-01 |
| coastal-dental-care-mermaid-beach-goldcoast-r6rep | https://www.google.com/maps?cid=1696635877848389400&hl=en | Google listing "Coastal Dental Care Mermaid Beach", read 2026-10-02 with its reviews sorted lowest first, newest first, highest first and by relevance: rating 4.9 from 222 reviews, histogram 3 one-star, 0 two-star, 1 three-star, 1 four-star, 217 five-star; 13 distinct reviews read (dated 2017-03-02 to 2026-09-30), 13 with an owner reply; the lowest-rated reviews read are dated 2017-2026. | 2026-10-02 |
| coastal-dental-care-mermaid-beach-goldcoast-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Coastal Dental Care Mermaid Beach Gold Coast" (5 attractions, 7 hotels), none of them a dental practice in or near Gold Coast; 12 suggestions for "Coastal Mermaid Beach" (1 place, 4 attractions, 6 hotels, 1 restaurant), none of them a dental practice in or near Gold Coast; no listing for this clinic | 2026-10-02 |
| coastal-dental-care-mermaid-beach-goldcoast-tripadvisor-2 | https://coastaldentalcare.com.au/practices/mermaid-beach/ | Clinic's website, the page at this address read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Reputation check 2026-10-02 on the clinic's Google listing (13 reviews read): recurring complaints no, suspicious review patterns no. |
| 2026-10-01 | Read on 2026-10-01: the clinic has its own page on a review platform (yelp.com), so it is present on other review platforms. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: a Yelp business page appears in search results but did not load that day, and WhatClinic lists only other branches of the group; changed from yes to unverified. |
| 2026-09-10 | Adversarial verification: the summary was reworded so the clinic's self-reported award claim is described rather than quoted as a superlative; geo, rating, review count, histogram, recency and owner replies read live from the place page; structured data, indexing quality and the four remaining canonical queries recorded. |
| 2026-09-10 | Initial data collection for the Australia Dental Transparency & Trust Index (Gold Coast): verified via coastaldentalcare.com.au, automated Google Maps CID search, the QLD PHRU register, and the five canonical AI-visibility queries. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.