Macquarie Dental
According to our open methodology, this clinic scored 68.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 33 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1268.3/100
- Best for Expats#1364.5/100
- Best for Dental Implants#1165.5/100
- Best for Emergency Dental Care#1169.5/100
- Best Price Transparency#1644.7/100
- Best English-speaking Clinics#1367.2/100
- Best for Families / Children#1071.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of sedation dentistry, IV sedation, general anaesthesia, or nitrous oxide found on site.
Summary
Sydney CBD dental practice on Macquarie Street offering general, cosmetic, orthodontic (Invisalign) and implant dentistry. Site lists a team of six dentists, several with published AHPRA registration numbers, and CBCT imaging.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- Medical Infrastructure: 13 of 15 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed AHPRA register and Doctify independently confirm named principal dentists. [macquarie-dental-deepen-7] [macquarie-dental-deepen-8] [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-26 (was 4.9 from 244 reviews on 2026-07-12) [macquarie-dental-deepen] | 6/6 |
| ◐ | Google review volume as of 2026-08-26 (up from 244) [macquarie-dental-deepen] | 2.5/3 |
| ✓ | Review recency Most recent review ~3 weeks old (as of 2026-08-26) [macquarie-dental-deepen] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 10 of the 10 reviews read carry an owner reply, 6 of them to reviews from the last 12 months; the latest reply is dated 2026-09-25 (to a review of 2026-09-25). [macquarie-dental-r6rep] [macquarie-dental-gbp-2026-09-25] | 2/2 |
| ✓ | No recurring complaints Of 255 Google reviews, 3 are one- or two-star (1.2 %); the lowest-rated read (2017-2023) raise different matters (a root canal bill, poor service at a lower price, a misfitted aligner), so no complaint recurs (read 2026-10-02). [macquarie-dental-r6rep] | 2/2 |
| ✓ | No suspicious review patterns No five-star cluster and no repeated wording in the 10 Google reviews read (2017-07-24 to 2026-09-25); 6 are from accounts with other reviews of their own (read 2026-10-02). [macquarie-dental-r6rep] | 2/2 |
| ✓ | Active Facebook presence Facebook page "Macquarie Dental" (517 followers) with posts up to 2026-09-25, linked from the clinic's website. [macquarie-dental-presence] [macquarie-dental-presence-2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Macquarie Dental Sydney" and "Macquarie"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [macquarie-dental-tripadvisor] [macquarie-dental-tripadvisor-2] | 0/0.5 |
| ✗ | Other review platforms RateMDs: its orthodontist's page is unclaimed with no reviews; HealthEngine: unverified pages without HealthEngine ratings. No profile on WhatClinic, Word of Mouth or Trustpilot (checked 2026-10-05). [macquarie-dental-deepen-9] [macquarie-dental-deepen-10] [macquarie-dental-deepen-11] [macquarie-dental-deepen-12] [macquarie-dental-deepen-13] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Australia", "English speaking dentist Australia", "dental implants Australia", "emergency dentist Australia", "Australia dental clinic for expats".
| ✗ | Mentioned for: best dentist Australia [macquarie-dental-deepen-2] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Australia [macquarie-dental-deepen-3] | 0/1 |
| ✓ | Mentioned for: dental implants Australia Surfaced as 'Macquarie Dental Sydney CBD' in top local-pack results. [macquarie-dental-deepen-4] | 1/1 |
| ✓ | Mentioned for: emergency dentist Australia Surfaced as 'Macquarie Dental Care' in the AI-generated overview and local pack. [macquarie-dental-deepen-5] | 1/1 |
| ✗ | Mentioned for: Australia dental clinic for expats [macquarie-dental-deepen-6] | 0/1 |
| ✓ | Structured data on website Homepage JSON-LD declares MedicalOrganization and Dentist. [macquarie-dental-r6s] | 1.5/1.5 |
| ✓ | Google indexing quality [sq] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Gorgeous Smiles Dentistry25.1 of 100View report →
- #2Pure Dentistry30.2 of 100View report →
- #3Dental on Flinders3.9 of 100View report →
Measured by Ansmeter, 7 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Andrew Harrold [s1] | Principal Dentist (implant dentistry) | DEN0001132435 |
| Dr Neil Lutton [s1] | Principal Dentist (orthodontics) | DEN0001365080 |
| Dr Christopher Telford [s1] | Dental Surgeon | DEN0001619337 |
| Dr Rosie McKernan [s1] | Associate Dentist | not verified |
| Dr Michael Salloum [s1] | Associate Dentist | not verified |
| Dr Ricky Patel [s1] | Associate Dentist | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://macquariedental.com.au/ |
|---|---|
| Phone | (02) 9223 9000 |
| https://www.facebook.com/DentistsMacquarieDental/ | |
| Google Maps | Map listing |
| Address | Level 6, Suite 1-2/229-231 Macquarie Street, Sydney NSW 2000, Australia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://macquariedental.com.au/ | Address, phone, dentist names, AHPRA numbers, services, CBCT, hours, English site. | 2026-07-12 |
| sq | search:best dentist Sydney / English speaking dentist Sydney / dental implants Sydney / emergency dentist Sydney / Sydney dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| macquarie-dental-deepen | https://www.google.com/maps/place/Macquarie+Dental+Sydney+CBD/@-33.… | Newest review timestamped ~3 weeks ago, observed 2026-08-26 | 2026-08-26 |
| macquarie-dental-deepen-2 | search:best dentist Sydney | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| macquarie-dental-deepen-3 | search:english speaking dentist Sydney | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| macquarie-dental-deepen-4 | search:dental implants Sydney | AI/search visibility scout 2026-08-26: appeared in Bing local-pack results for 'dental implants Sydney' | 2026-08-26 |
| macquarie-dental-deepen-5 | search:emergency dentist Sydney | AI/search visibility scout 2026-08-26: named in Bing AI overview ('Macquarie Dental Care – Sydney CBD... Phone: (02) 9223 9000') and local pack for 'emergency dentist Sydney' | 2026-08-26 |
| macquarie-dental-deepen-6 | search:dentist for expats Sydney | AI/search visibility scout 2026-08-26: not present in top results | 2026-08-26 |
| macquarie-dental-deepen-7 | https://www.ahpra.gov.au/Registration/Registers-of-Practitioners.aspx | AHPRA public register search for 'DEN0001132435' confirms Dr Andrew Lawrence Harrold, Dental Practitioner, registration status Registered, no conditions, principal place of practice Sydney NSW 2000, first registered 28/11/2007. Checked 2026-08-26. | 2026-08-26 |
| macquarie-dental-deepen-8 | https://www.doctify.com/au/practice/macquarie-dental | Doctify practice profile for Macquarie Dental (Suite 1-2 Level 6, 229-231 Macquarie Street, Sydney NSW 2000) lists Dr Neil Lutton as a specialist dentist. Checked 2026-08-26. | 2026-08-26 |
| macquarie-dental-gbp-2026-09-25 | https://www.google.com/maps?cid=2007009728056578471&hl=en | Google listing read on 2026-09-25: rating 4.9 from 255 reviews; star histogram 1★ 3 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 251; newest review dated 2026-09-25; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-25. | 2026-09-25 |
| macquarie-dental-deepen-9 | https://www.ratemds.com/doctor-ratings/dr-dr-neil-lutton-sydney-nsw… | RateMDs, read 2026-10-02: page of Dr Neil Lutton, orthodontist, "Macquarie Dental Sydney CBD": unclaimed (it carries the "Claim Profile" control) with "No reviews yet posted for this doctor"; the facility page "Macquarie Dental Sydney CBD" has no reviews either | 2026-10-02 |
| macquarie-dental-presence | https://www.facebook.com/DentistsMacquarieDental/ | Facebook page "Macquarie Dental" (517 followers, Dentist and dental surgery), read 2026-10-02; newest post 2026-09-25; 100% recommend (8 reviews); address Suite 1, Level 6, 229-231 Macquarie St, Sydney NSW 2000; phone +61 2 9223 9000; website macquariedental.com.au | 2026-10-02 |
| macquarie-dental-presence-2 | https://macquariedental.com.au/ | The clinic's website, read 2026-10-02: links the Facebook page DentistsMacquarieDental | 2026-10-02 |
| macquarie-dental-r6s | https://macquariedental.com.au/ | Homepage HTML has JSON-LD of type MedicalOrganization and Dentist (alongside WebSite, ImageObject, PostalAddress and GeoCoordinates) (read 2026-10-02). | 2026-10-02 |
| macquarie-dental-r6rep | https://www.google.com/maps?cid=2007009728056578471&hl=en | Google listing "Macquarie Dental Sydney CBD", read 2026-10-02 with its reviews sorted lowest first and newest first: rating 4.9 from 255 reviews, histogram 3 one-star, 0 two-star, 0 three-star, 1 four-star, 251 five-star; 10 distinct reviews read (dated 2017-07-24 to 2026-09-25), 10 with an owner reply; the lowest-rated reviews read are dated 2017-2026. | 2026-10-02 |
| macquarie-dental-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&details=true&q… | TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Macquarie Dental Sydney" (2 places, 4 attractions, 6 hotels), none of them a dental practice in or near Sydney; 12 suggestions for "Macquarie" (3 places, 4 attractions, 5 hotels), none of them a dental practice in or near Sydney; no listing for this clinic | 2026-10-02 |
| macquarie-dental-tripadvisor-2 | https://macquariedental.com.au/ | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
| macquarie-dental-deepen-10 | https://healthengine.com.au/dentist/nsw/sydney/macquarie-dental/s43789 | HealthEngine, read 2026-10-05: practice page "Macquarie Dental", Suite 1, Level 6 / 229-231 Macquarie St, Sydney (the clinic's address), marked as not verified by the practice, with HealthEngine's own ratings switched off and only the Google rating shown (4.9 from 222); a second page for an earlier suite in the same building is in the same state | 2026-10-05 |
| macquarie-dental-deepen-11 | https://www.whatclinic.com/dentists/australia/new-south-wales/sydney | WhatClinic, read 2026-10-05: the profile address australia/macquarie-dental leads back to the catalogue (no profile is published), and its profile sitemap (1,150 dentist profiles in Australia) has none under the clinic's name; "Macquarie Street Dental Centre" there is another practice in the same building (Dr Mathi Nathan, Suite 4, Level 4) | 2026-10-05 |
| macquarie-dental-deepen-12 | https://www.wordofmouth.com.au/reviews/macquarie-dental | Word of Mouth, read 2026-10-05: no business page at the addresses built from the clinic's name (macquarie-dental, macquarie-dental-sydney) | 2026-10-05 |
| macquarie-dental-deepen-13 | https://www.trustpilot.com/review/macquariedental.com.au | Trustpilot, read 2026-10-05: no company page for macquariedental.com.au | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Other review platforms re-checked on 2026-10-05: the RateMDs page cited before is unclaimed and has no reviews, its HealthEngine pages are unverified with no ratings of their own, and no profile of the clinic was found on WhatClinic, Word of Mouth or Trustpilot; changed from yes to no. |
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Reputation check 2026-10-02 on the clinic's Google listing (10 reviews read): recurring complaints no, suspicious review patterns no. |
| 2026-10-02 | Read the clinic website (homepage, sitemap and service pages): structured data found. |
| 2026-10-02 | Facebook presence re-checked on 2026-10-02: live Facebook page confirmed. |
| 2026-10-01 | Other review platforms re-checked on 2026-10-01: RateMDs (profile of one of the practice's dentists at the practice, no reviews yet); the Birdeye page cited before only repeats Google reviews. |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-25). |
| 2026-08-26 | Deepen 2026-08-26: rechecked website/contacts/hours (unchanged) and confirmed open; Google rating re-verified at 4.9 from 249 reviews (up from 244); added 2 independent external sources (AHPRA register, Doctify) corroborating named dentists; visibility scout across 5 queries found implants and emergency mentions; no uncited existing sources found in clinics.json to triage. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.